Privacy Policy
Highgate Contemporary Art respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, make a purchase, contact us or join our mailing list.
Who We Are
Highgate Contemporary Art is operated by Highgate Art Ltd.
For the purposes of UK data protection law, Highgate Art Ltd is the data controller responsible for the personal information described in this policy.
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Email:info@highgateart.com
Information We Collect
Depending on how you interact with Highgate Contemporary Art, we may collect:
your name
email address
telephone number
billing and delivery addresses
information relating to an order or enquiry
details of artworks you purchase or enquire about
payment and transaction information
correspondence between you and Highgate Contemporary Art
mailing-list preferences
information about how you use our website
technical information such as your device, browser, IP address and website activity where this is collected through cookies or analytics tools
We do not normally receive or store your complete payment card details. Payments are processed through the payment services available through our website.
How We Use Your Information
We may use your personal information to:
process and fulfil orders
arrange delivery of artworks
communicate with you about a purchase
respond to enquiries
provide additional images, room mock-ups, viewing arrangements or advice about artworks
process returns, refunds or other customer-service requests
administer commissions or bespoke artwork orders
maintain financial, VAT and company accounting records
manage our mailing list
send marketing communications where we have permission or another lawful basis to do so
operate, maintain and improve our website
understand how visitors use our website
prevent fraud, misuse or security issues
comply with our legal and regulatory obligations
Our Lawful Bases for Using Personal Information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on:
Contract
Where processing your information is necessary to fulfil an order, arrange delivery, provide a service you have requested, administer a commission or take steps at your request before entering into a contract.
Legal Obligation
Where we are required to retain or process information to comply with legal, tax, VAT, accounting or regulatory obligations.
Legitimate Interests
We may process information where this is necessary for our legitimate business interests and those interests do not override your rights and freedoms.
This may include responding to enquiries, maintaining appropriate business records, improving our services, operating and securing our website and understanding how customers use it.
Consent
Where you have specifically consented to a particular use of your personal information, such as joining our mailing list or where consent is required for certain cookies or similar technologies.
You may withdraw your consent at any time.
Orders and Payments
When you place an order through our website, we collect the information necessary to process your purchase, communicate with you and arrange delivery.
Payments may be processed through third-party payment providers made available through Squarespace, including services such as Stripe, PayPal, Apple Pay, Klarna and Clearpay where available.
These payment providers process payment information in accordance with their own privacy policies and security practices.
Highgate Contemporary Art does not normally receive your complete card details.
Mailing List and Marketing Emails
If you join the Highgate Contemporary Art mailing list, we may use your name and email address to send you information about artists, exhibitions, new artworks, collections, gallery news and other relevant updates.
Our email campaigns are currently managed through Squarespace Email Campaigns.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us at info@highgateart.com.
Where permitted by law, we may also send marketing communications to existing customers where the applicable requirements for doing so are met.
If you unsubscribe, we may retain limited information to ensure that your preference not to receive marketing communications is respected.
Abandoned Checkouts
If you begin the checkout process but do not complete your purchase, Squarespace may record information about your incomplete checkout.
Where Squarespace has obtained your email address and the relevant requirements are met, you may receive an automated email allowing you to return to your basket or offering assistance with your purchase.
Website Analytics and Cookies
Our website is hosted by Squarespace.
Squarespace and other services used on the website may use cookies and similar technologies to operate the website, remember preferences, process orders and understand how visitors use the site.
We may also use services including Google Tag Manager and Google Analytics or similar analytics tools.
Where consent is required, this is managed through the cookie controls provided by Squarespace.
More information about the cookies and technologies used on this website is available through the cookie settings shown on the site.
Who We Share Information With
We only share personal information where necessary to operate Highgate Contemporary Art, provide our services or comply with the law.
This may include:
Squarespace, which hosts our website, ecommerce system and email campaigns
payment processors such as Stripe, PayPal, Klarna and Clearpay
delivery companies, couriers and specialist art transport providers where necessary to deliver or return an artwork
professional advisers including accountants or bookkeepers
HM Revenue & Customs or other authorities where required by law
website analytics and technology providers
other service providers where reasonably necessary to operate our business
We do not sell your personal information.
International Transfers
Some of the organisations that provide services to us may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we rely on appropriate protections required by UK data protection law, which may include adequacy regulations or contractual safeguards.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting and regulatory obligations.
Customer and Transaction Records
Information relating to purchases, invoices, payments, VAT and company accounting will generally be retained for at least six years, and may be retained for longer where required by law or where there is another legitimate reason to do so.
Enquiries and Correspondence
General enquiries and correspondence may be retained for as long as reasonably necessary to deal with the enquiry, maintain appropriate business records or manage an ongoing customer or artist relationship.
Mailing List
Mailing-list information may be retained until you unsubscribe or ask us to stop using your information for marketing.
We may retain limited suppression information after you unsubscribe so that we can ensure your preference continues to be respected.
Keeping Your Information Secure
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.
We also use established third-party providers to operate areas such as website hosting, payment processing and email marketing.
No method of transmitting or storing information online can be guaranteed to be completely secure.
Your Rights
Depending on the circumstances, UK data protection law gives you rights over your personal information.
These may include the right to:
ask for access to the personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to erase your personal information in certain circumstances
ask us to restrict how we use your information
object to certain uses of your information
request transfer of certain information in a portable format
withdraw consent where we rely on consent
You also have an absolute right to object to your personal information being used for direct marketing.
To exercise any of these rights, please contact info@highgateart.com.
We may need to verify your identity before responding to certain requests.
Data Protection Complaints
If you have a concern about how Highgate Contemporary Art has used your personal information, please contact us first at:
We will acknowledge and consider data protection complaints in accordance with our obligations under UK data protection law.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information about making a complaint is available from the Information Commissioner's Office.
Links to Other Websites
Our website may contain links to websites operated by third parties.
Highgate Contemporary Art is not responsible for the privacy practices of external websites, and we recommend reviewing their privacy information before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The latest version will always be published on this page.
Last updated: August 2026